Spiegel Website Review & Ratings + Spiegel Coupons
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Spiegel Website Review & Ratings + Spiegel Coupons

Spiegel: Products & Services

Since 1865, Spiegel has sold clothing , accessories, and other merchandise through their catalog.  Now customers can shop at Spiegel.com from the comfort of  their computer. 

  • Spiegel’s Clothing section includes: blazers, jackets, dresses, tops, bottoms, sweaters, and outwear.
  • Customers will find a wide variety of shoes, handbags, jewelry, and other accessories.
  • Spiegel also carries swimwear.
  • Shape FX, a division of Spiegel also carries blazers, jackets, tops, bottoms, and more.
Spiegel: Company Background
  • 1865- Joseph Spiegel opened a home furniture store in Chicago, Illinois.
  • 1903- Spiegel merges with another home furniture store and became Spiegel, May, Stern, & Co.
  • 1905- Joseph Spiegel and his son Arthur start a large scale mail order business.
  • 1912-Spiegel begins to sell women’s clothing.
  • 1988-Spiegel purchases Eddie Bauer chain.
  • 1990’s Spiegel mailed over 340 million catalogs and operated 350 Eddie Bauer stores worldwide.
  • 2003, Spiegel planned to close 60 of its 540 Eddie Bauer store nationwide including locations in Chicago.

If you have questions about products and services, you may contact customer services by phone or email.

Email:   support@spiegelzendesk.com.

Phone: 1-800-222-5680

Spiegel: Customer Feedback & Reviews

What do customers have to say about products and services at Spiegel.com?   Spiegel has received mainly negative reviews from customers around the Web.  For instance, on Epinions.com, Spiegel received negative reviews from dissatisfied customers.  Here are some examples.

“Spiegel.com used to be a reputable online company. I am appalled that they are still allowed to conduct a so-called legitimate business and con people out of their money with online and catalogue purchases.”

“PLEASE PLEASE DO NOT BUY FROM SPIEGEL!!! They are a bunch of unprofessional people that are ripping people off their purchase.”

After reading some of the reviews on Epinions, I was shocked to see that customers no longer view Spiegel is a reputable company.  My mother used to order from Spiegel’s catalog some years ago, and I don’t recall any complaints, and we received good quality products. 

Spiegel: Business Credibility & Trustworthiness

Spiegel LLC  is not accredited by the Better Business Bureau.  Businesses in the United States and Canada are not obligated to seek BBB accreditation.  Within the last three years, 176 complaints have been filed and closed by the Better Business Bureau.  The Better Business Bureau does not know of any significant government action against Spiegel LLC at this time.   Reasons for these complaints include the following:

  • Advertising and sales issues             4
  • Billing and collections issues             5
  • Delivery issues                                 1
  • Problems with products and services  166
Spiegel: Website Popularity & Google Ranking
  • Spiegel.com has a Google Page Rank of 5 out of 10.
  • Spiegel has a global Alexa traffic rank of 75,523, and an American traffic rank of 16,701.
  • Spiegel.com’s regional traffic comes from the United States, China, and Germany.
  • Based on Internet research, Spiegel.com is frequently visited by women who are in the age range of 45-54, don’t have children, and are college educated. 
Spiegel: Social Media Presence

Customers can stay up to date on the latest news, new merchandise, special offers, and more by following Spiegel on Facebook, Twitter, Tumblr, and Pinterest.

Spiegel’s Facebook page currently has 17,943 likes.  Spiegel’s Twitter page has 10,642 followers, and is currently following 1,357 companies and people.  Spiegel has posted 93 tweets and updates their page several times a month.  Customers can also see the latest photos from Spiegel on their Tumblr page.  Spiegel’s Pinterest page has: 6 boards, 244 pins, 8 likes, and 260 followers. 

If you don’t have a social networking account with Facebook, Twitter, Tumblr, and Pinterest, don’t worry.  You can receive email alerts on the new merchandise, special offers, promotions, and more  from Spiegel, Newport News, and Shape FX.  

Spiegel: Website Security & Safety

Protecting your security and privacy is a top priority at Spiegel.com.  Spiegel uses industry standard secure socket layer encryption to protect your personal information from being decoded, altered, and misused by unauthorized persons.  During the checkout process, you will notice a lock symbol followed by “https” in the address bar of your Internet browser.  This is an indication to customers that they are shopping on a secure website.

Spiegel: Pricing & Packages

Pricing of merchandise will vary at Spiegel.com.  If you are shopping on a budget or just looking for a good deal, be sure to check out Spiegel’s Sale section.  To enjoy further savings, be sure to sign up for emal alerts to get the latest promotions and exclusive offers.  In addition, you can follow Spiegel on social media sites such as Facebook, Twitter, Tumblr, and Pinterest to stay up to date on the latest news, new arrivals, and the latest deals.  The following chart will give you an idea of what to expect when shopping at Spiegel.com. 

Metallic Jacquard Dress

$84.00

Layering Sweater

$49.00

Oversized Clutch with Softly Pleated Front

$34.00

High Heel Pump in Snow Leopard Print

$59.00

Three Quartered Length Sleeve Top

$39.0

Spiegel: Shipping Rates & Policies

Shipping charges will be calculated during the checkout process.  Shipping and handling fees will vary depending on your choice of shipping method and destination.  After you have placed your order, you can check your order status at Spiegel.com.  For more information on shipping, you may contact customer service by phone or email. 

Spiegel: Payment Methods Accepted

Spiegel accepts all major credit cards including Visa, Master Card, and American Express. You may also use debit cards exhibiting major credit card logos.  You may also pay for purchases with your Spiegel credit.  The retailer does not accept PayPal or Google Checkout as forms of payment for online orders. 

Spiegel: Returns, Refunds & Exchange Policy

If you are not completely satisfied with your purchase, you may return it to Spiegel for a prompt refund.  All returns must be returned unworn, unwashed, and with all tags still attached.  If you are returning swimwear, sanitary liners must be attached.  All returns must be returned to Spiegel within 45 days. You may choose to return your purchase through UPS or USPS.  Spiegel advices customers to allow up to two weeks for returns to be received and processed.  For more specific details on Spiegel’s return policy, you may review the Return Policy section at Spiegel.com, or contact customer service. 

Spiegel: Product images & screenshots
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